About
Hi 👋 I'm Sonia
I'm a Digital Designer with 15+ years' experience delivering user centred digital experiences and high impact campaigns across web, mobile, CRM, and interactive platforms.
Built on a background in print, my work now runs from website and app redesigns to UX testing. I studied Graphic and Media Design at University of the Arts London.
When I'm not in front of the computer you can usually find me at the park with my family, or learning to cook a new dish. I love trying new recipes!

Experience
Senior Design Leadership & Digital Campaigns
As Senior Digital Designer at A.S. Watson Group since 2015, I lead digital design across major retail brands including Superdrug, The Perfume Shop, Savers, Watsons, and Marionnaud. I shape high impact seasonal campaigns, build interactive experiences like gamified gift finders, and integrate AI-assisted image and video tools into workflows, all while mentoring junior designers and presenting concepts to senior stakeholders.
UX Strategy & Data-Driven Optimisation
My approach bridges user centred design with measurable business strategy. Leading website and blog redesigns from wireframes to final visuals, I analyse user behaviour in GA4 and Microsoft Clarity alongside structured A/B testing to continually optimise journeys, landing pages, and conversion rates against KPIs.
E-Commerce & Integrated Retail Experience
Previously, I spent three years as a Digital Designer at Carphone Warehouse, contributing to a major website launch, designing supplier microsites, and producing high performing CRM email campaigns. I worked closely with print teams to maintain seamless brand consistency across 360-degree online and offline customer journeys.
Brand Identity & Editorial Foundation
I built my design foundation in brand identity and editorial roles at Pentland Group and Hearst Corporation. As the sole designer for Pentland’s Butterfly Twists brand, I created complete visual guidelines, typography, colour palettes, POS print, and landing pages. At Hearst, I executed high-finish image editing and digital retouching for client campaigns.
Full CV available on request.
Skills
Design & UX
- Figma
- Adobe Creative Cloud (Ps, Id, Ai, XD)
- Responsive Web Design
- Campaign & Brand Design
Creative Technology
- AI-assisted design workflows (Runway, Adobe Firefly, Kling)
- Motion & Animation (Adobe AE)
- Web Production (HTML & CSS)
- CMS Platform (Hybris & WordPress)
Analytics & Optimisation
- Google Analytics 4
- Microsoft Clarity
Leadership & Collaboration
- Mentoring & coaching designers
- Onboarding & team integration
- Training workshops
- Cross-functional collaboration
- Project management
Languages
- English (Fluent)
- Cantonese (Fluent)
Certifications
- Maximize Productivity With AI Tools
- Use AI Responsibly
- The Art of Prompting
- Stay Ahead of the AI Curve
Issued Nov 2025
Databricks
- Academy Accreditation — Generative AI Fundamentals
Issued Oct 2025
Education
BA (Hons) Graphic and Media Design
University of the Arts London
2008 — 2011
Foundation Diploma in Art and Design
University of the Arts London
2007 — 2008